Terms and Conditions
Last Updated: 18.09.2025
Welcome to MphaR corporate site (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our siteshttps://m-phar.com, https://getvirtualadvisory.com (collectively, the “Sites”). By accessing or using the Sites, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use the Sites.
1. Introduction
1.1 Scope: These Terms apply to all users of the Sites, including visitors, registered users, and customers (“you” or “User”). They outline the rules for using the Sites, your rights and obligations, and our responsibilities as the service provider. These Terms are based on GDPR (2016/679), EU Consumer Rights Directive (2011/83/EU), E-Commerce Directive (2000/31/EC), Digital Services Act (2022/2065).
1.2 Operator: The Sites is operated by Medical Pharma Services, s.r.o., a company registered in Czech Republic under company number 27084949, with its registered office at Evropská 846/176a, Prague, 160 00 Czech Republic. Contact us at info@m-phar.com. 1.3 Changes to Terms: We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms. Continued use of the Sites after such changes constitutes your acceptance of the new Terms.
2. Eligibility and Account Registration
To use the Sites, you must be at least 18 years old and have the legal capacity to enter into contracts. By using the Sites, you confirm that you meet these requirements.
3. Use of the Sites
3.1 Permitted Use: You may use the Sites for lawful purposes only and in accordance with these Terms. You agree not to:
- Use the Sites in any way that violates applicable EU, national, or local laws or regulations.
- Engage in unauthorized access, hacking, or distribution of malware.
- Post or share content that is unlawful, defamatory, obscene, or infringes on the rights of others.
- Copy, modify, or distribute content from the Sites without our prior written consent.
3.2 Prohibited Activities: You must not:
- Attempt to reverse-engineer, decompile, or interfere with the Sites’s software or security measures.
- Use the Sites to distribute spam or unsolicited communications.
Impersonate another person or entity.
4. Intellectual Property
4.1 Ownership: All content, trademarks, logos, and intellectual property on the Sites (excluding user-generated content) are owned by or licensed to Medical Pharma Services, s.r.o. You may not use, copy, or distribute our intellectual property without our express written permission.
4.2 Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use the Sites for purposes, subject to these Terms. 4.3 Copyright Infringement: If you believe that content on the Sites infringes your copyright, please contact us at compliance@m-phar.com with details of the alleged infringement, in accordance with the EU Copyright Directive (2019/790).
5. Privacy and Data Protection
5.1 Privacy Policy: Our collection, use, and storage of your personal data are governed by our Privacy Policy, available at https://m-phar.com/privacy-notice. Please review it to understand how we process your personal information in compliance with GDPR. 5.2 User Rights: Under GDPR, you have rights to access, rectify, delete, or restrict the processing of your personal data. You may also request data portability or object to certain processing activities. To exercise these rights, contact us at privacy@m-phar.com.
6. Limitation of Liability
6.1 Disclaimers: The Sites are provided “as is” without warranties of any kind, express or implied, including warranties of merchantability or fitness for a particular purpose. We do not guarantee that the Sites will be uninterrupted, error-free, or free from viruses.
6.2 Liability Cap: To the fullest extent permitted by law, Medical Pharma Services, s.r.o. shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Sites. Our total liability for any claim shall not exceed the amount paid by you for the specific service or product giving rise to the claim. 6.3 EU Consumer Rights: Nothing in these Terms limits or excludes liability for death, personal injury, fraud, or any other liability that cannot be excluded under applicable EU law.
7. Governing Law and Dispute Resolution
7.1 Governing Law: These Terms are governed by the laws of Czech Republic, without regard to its conflict of law principles. 7.2 Dispute Resolution: Any disputes arising from these Terms or your use of the Sites shall be resolved through negotiation. If negotiation fails, disputes shall be submitted to the courts of Prague, Czech Republic. EU consumers may also use the EU Online Dispute Resolution (ODR) Sites at [https://ec.europa.eu/consumers/odr].
8. Miscellaneous
8.1 Force Majeure: We are not liable for delays or failures in performance due to events beyond our reasonable control, such as natural disasters or internet outages.
8.2 Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
8.3 Entire Agreement: These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Medical Pharma Services, s.r.o.
9. Contact Information
For questions, complaints, or support, please contact us at:
Medical Pharma Services, s.r.o.
Evropská 846/176a, Prague, 160 00 Czech Republic
Email: info@m-phar.com
Phone: +420 601 528 538 You may also file a complaint via the EU ODR Sites at [https://ec.europa.eu/consumers/odr].
